Personal Development (S)

(L01) Communicating Effectively

Effective communication is one of the most important life skills we can learn – and yet it’s not something most people put a lot of effort into. We accept that some people are naturally good at public speaking, or are really good at getting their point across in meetings. The truth is, effective communication is a skill, and like any skill, with practice, you can improve. This course will provide you with the necessary knowledge, skills, and confidence to be an effective communicator.

Course Topics
*Why Communication Matters
*Body Language – How We Really Communicate
*Effective Listening Skills
*The Power of Effective Questioning
*Written and Email Etiquette for the Workplace

  • Communicating Effectively - Workbook
  • Communicating Effectively
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 2 years