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Conflict Managment (S)

(L18) Thomas-Kilmann Conflict Model


Description
The Thomas-Kilmann Conflict Model is a model that will bring you a tremendous amount of help as you learn to deal with conflict in a more productive and intentional way. This model encourages you to think about what you are trying to accomplish when you get into a conflict, allowing you to implement strategies that will allow for an optimal outcome.

Course Topics
Five specific conflict handling strategies, and how they are approached within the Thomas Kilmann Conflict Model
Content
  • Thomas-Kilmann Conflict Model
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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