Course
(L08) Constructive Feedback
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Leadership & Management (S)
(L08) Constructive Feedback
People who receive critical feedback may be defensive at first, so the best way to present criticism is by acknowledging a person’s strengths before commenting on areas that need improvement. Course Topics *Tips for preparing feedback *How...
(L09) Unconscious Bias
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Leadership & Management (S)
(L09) Unconscious Bias
This course is different from most unconscious bias e-learning modules. We're not going to pretend that after 30 minutes of e-learning, and clicking through scenario slides - you are going to be magically cured of your unconscious bias. Instead,...
(L12) A Motivator's Tool Kit
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Leadership & Management (S)
(L12) A Motivator's Tool Kit
If you understand the ways in which people experience this kind of motivation, you will be much better prepared to provide your employees with a nurturing environment. Course Topics *Various motivating factors *Delegation of...
(L12) Barriers to Communication Success, Part One
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Leadership & Management (S)
(L12) Barriers to Communication Success, Part One
If you understand communication barriers, you will be better equipped to avoid them and to deal with them when they arise. Course Topics The three communication barriers of inference, bypassing, and allness Techniques for avoiding and...
(L12) Barriers to Communication Success, Part Two
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Leadership & Management (S)
(L12) Barriers to Communication Success, Part Two
Successful communication is vital to any effective manager. Course Topics Several communication barriers, including: indiscrimination Polarization frozen evaluation pointing blindering resistance to change Techniques for avoiding and...
(L12) Become An Effective Leader, Part One
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Leadership & Management (S)
(L12) Become An Effective Leader, Part One
As a leader, you will have to fulfill many roles: You will serve as a role model for the people who work for you, coordinate their work, resolve their conflicts, promote their growth and development, and motivate them to achieve superior...
(L12) Become An Effective Leader, Part Two
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Leadership & Management (S)
(L12) Become An Effective Leader, Part Two
Successful leaders don't achieve success through chance. They understand the nature of leadership and have developed techniques for managing their teams effectively. Course Topics A grasp of several common mistakes made by poor managers An...
(L12) Benefits and Pitfalls of Planning
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Leadership & Management (S)
(L12) Benefits and Pitfalls of Planning
You most likely talk about planning in everyday conversation. Some examples are: “If you fail to plan, you plan to fail,” and “ To get to that goal you have to have a plan.” But to reap the benefits of planning we need a basic...
(L12) Build Your Team
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Leadership & Management (S)
(L12) Build Your Team
As a manager, you should know the value of the team mentality and how it can be applied in your company. Course Topics Reasons a company would want to shift to a team-based structure The various applications of that structure
(L12) Business Writing Tips - Edit, Rewrite and Say It Right
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Leadership & Management (S)
(L12) Business Writing Tips - Edit, Rewrite and Say It Right
Communication is a major part of any manager’s job. It is critical to communicate clearly and effectively. Course Topics The proper techniques for editing, proofreading and finalizing a written communication Techniques for spoken...

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