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Leadership & Management (S)

(L08) Constructive Feedback


Description
People who receive critical feedback may be defensive at first, so the best way to present criticism is by acknowledging a person’s strengths before commenting on areas that need improvement.

Course Topics
*Tips for preparing feedback
*How to deliver feedback
*Handling employee responses to criticism

Content
  • Constructive Feedback
  • Constructive Feedback Test
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 2 years
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