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Customer Service (S)

(L05) Telephone Etiquette


Description
Every time you make or receive a call at work the conversation you have with customers will shape their entire perception of your company. This course can help to ensure your Telephone Etiquette is up to the task.
Content
  • Telephone Etiquette
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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