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Customer Service (S)

(L18) Excellence in Customer Service


Description
When it comes to business, our clients have all too many options So what can you do to stand out and become their number one choice time and time again?

Course Topics
How to follow the CONTACT approach to providing customer service excellence
Learn how to stand out and be the first choice
Content
  • Excellence in Customer Service
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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